Terms of Service

Effective Date: May 1, 2025

This Terms of Service agreement ("Agreement") is between you ("Client") and AiHelp Agency ("Company," "we," "us," or "our"), located in Prescott, Arizona.

1. SERVICES PROVIDED

AiHelp Agency provides the AI Chat Agent Launch Program ("Program"), which includes:

  • AI Opportunity Audit Survey

  • 20-Minute Discovery & Planning Session

  • Collaboration Templates & Tools

  • 90-Minute One-on-One Workshop: Deploy & Demo

  • 48-Hour Refinement & Support

2. PAYMENT TERMS

  • 2.1 The Program fee is $397 USD (one-time payment).

  • 2.2 Payment must be made in full at the time of purchase through our secure payment gateway.

  • 2.3 All payments are processed securely through our website using GoHighLevel (GHL).

3. SCHEDULING AND ATTENDANCE

  • 3.1 The 20-minute Discovery Call must be scheduled and completed within 30 days of purchase.

  • iHelp Agency may extend this timeframe at its discretion with written notice.

  • 3.2 The 90-minute Workshop must be scheduled and completed within 14 days of the Discovery Call.

  • 3.3 All meetings start and end on time. Late attendance does not extend meeting duration.

  • 3.4 Up to three (3) team members from the Client's organization may attend any meeting.

  • 3.5 Meetings are conducted via Google Meet and will be recorded for reference purposes.

4. CLIENT RESPONSIBILITIES

  • 4.1 Client agrees to gather information and respond to questions in a timely manner.

  • 4.2 Client is responsible for providing accurate information about their business to enable effective AI Agent creation.

  • 4.3 Client must be on a laptop or desktop computer for all workshops.

  • 4.4 Client is responsible for maintaining any subscription services (such as ChatGPT or Claude) needed to continue using their AI Agent after deployment.

5. CANCELLATION POLICY

  • 5.1 Workshops must be canceled at least 48 hours in advance.

  • 5.2 Failure to cancel a workshop at least 48 hours in advance will result in an automatic $100 USD charge.

  • 5.3 To cancel, Client must email [email protected] with the subject line "Workshop Cancellation."

6. MONEY-BACK GUARANTEE

  • 6.1 The 100% Money-Back Guarantee is available on the AI Chat Agent Launch Program.

  • 6.2 The guarantee is valid until the appointment for the development meeting (90-minute Workshop) is set.

  • 6.3 This gives Client time to review the materials and attend a Discovery Meeting. If Client finds the Program is not suitable at that point, Client may request a refund.

  • 6.4 If Client does not schedule or fails to attend the Discovery Meeting within 30 days of purchase, the guarantee is null and void.

  • 6.5 To request a refund, email [email protected] with the subject line "Refund Request."

7. INTELLECTUAL PROPERTY

  • 7.1 During the Program, AiHelp Agency will provide templates, documents, resources, and guidance to help Client create their AI Agent.

  • 7.2 Client retains ownership of all content they provide, including business information, brand materials, and any specific content created for their AI Agent.

  • 7.3 AiHelp Agency retains ownership of our methodologies, processes, templates, and tools.

  • 7.4 Client is granted a perpetual, non-exclusive license to use the AI Agent created during the Program for their business purposes.

  • 7.5 Client may not resell, distribute, or transfer the templates, guides, or other proprietary materials provided by AiHelp Agency.

8. CONFIDENTIALITY AND TESTIMONIALS

  • 8.1 AiHelp Agency will protect Client's proprietary and confidential information and will not disclose sensitive business information to third parties without explicit written permission.

  • 8.2 By using our services, Client grants AiHelp Agency permission to share anonymized success stories, general descriptions of services provided, and results achieved for marketing, educational, and promotional purposes without using Client's company name or logo.

  • 8.3 AiHelp Agency may request Client's specific permission to use their company name, logo, or other identifying information in testimonials, case studies, or marketing materials.

  • 8.4 Recordings or transcripts of sessions will be used for internal purposes only, unless Client provides explicit permission for external use.

  • 8.5 Client agrees not to share AiHelp Agency's proprietary methods, templates, or processes with third parties.

9. LIMITATIONS OF LIABILITY

  • 9.1 AiHelp Agency does not guarantee specific business results from using AI Agents.

  • 9.2 AiHelp Agency is not responsible for the content generated by AI platforms like ChatGPT or Claude, as these are third-party services with their own terms of service.

  • 9.3 In no event shall AiHelp Agency's liability exceed the amount paid for the Program.

  • 9.4 AiHelp Agency is not liable for any indirect, consequential, incidental, or special damages.

10. COMMUNICATIONS

  • 10.1 By purchasing the Program, Client agrees to receive communications from AiHelp Agency related to the Program delivery.

  • 10.2 All official communications will be sent via email to the address provided during purchase.

  • 10.3 48-hour email support is provided following the Workshop. Please allow up to 24 hours for a response.

11. AMENDMENTS

  • 11.1 AiHelp Agency reserves the right to update these Terms of Service at any time.

  • 11.2 Any changes will be effective immediately upon posting on our website.

  • 11.3 Continued use of our services after changes indicates acceptance of the updated terms.

12. GOVERNING LAW

  • 12.1 This Agreement shall be governed by the laws of the State of Arizona.

  • 12.2 Any disputes arising from this Agreement shall be resolved in the courts of Yavapai County, Arizona.

13. ENTIRE AGREEMENT

  • 13.1 This Agreement constitutes the entire understanding between Client and AiHelp Agency regarding the Program and supersedes all prior agreements.

  • 13.2 If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14. CONTACT INFORMATION

For questions or concerns regarding these Terms of Service, please contact:

AiHelp Agency

Prescott, Arizona

[email protected]

(928) 628-6464

By purchasing the AI Chat Agent Launch Program, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Contact Us:

Phone: 858 692-2200

Address: 578 Lincoln Ave. #6 Prescott, Arizona 86301

Copyright © 2025. All rights reserved. AiHelp Agency